We became Mews certified this morning. Here is why we chose to build our first PMS integration with Mews — and what it means for hotels running on Mews today.
We tried to run The Timberline on email and apps alone. Guests kept falling through the cracks. Here's what we learned about why text works — and when a phone call still matters.
Boutique and independent hotels have been quietly removing in-room phones for years. Here's why that makes sense — and what the operator communication gap looks like when you do.
