About Hello Hotel

We care how hospitality feels.

Hello Hotel is a two-person company on a mission to give independent hotels a communication system that actually works — one that makes guests feel taken care of, and operators feel in control.

Wooden headboard with mounted black reading lamp, a small shelf holding three books, and a bed with white bedding.

Hospitality is personal.

Travel is about experience and connection. The host who gives you the real restaurant recommendation. The front desk that remembers you from last time — and that you like extra coffee in the room. The local tip that turns a visit into a story you tell for years.

The people who run independent hotels know this better than anyone. They got into hospitality because they love taking care of guests. Not because they wanted to manage a phone system.

We build tools that get out of the way so hospitality, not just service, can actually happen.
The team

A small team building for small teams.

We've built enterprise-grade software together before, so when we kept seeing hotels run on homemade workarounds just to handle basic guest communication, it felt like an obvious thing to fix. We left our jobs and are building something genuinely useful for the hotels that need it most — small, independent properties where every guest interaction matters.
Picture of Nell Lindquist, founder of Hello Hotel.

Nell Lindquist

Founder // CEO

Nell has spent the last decade building digital products — in healthcare, fintech, and now hospitality. At Hello Hotel she leads product, operator research, and marketing.

Picture of Ben Ritner, founder of Hello Hotel.

Ben Ritner

Founder // CTO

Ben has spent his career building product at early-stage startups. He built Hello Hotel's platform from scratch and leads our technical team, integrations, and roadmap.

A strategic partnership with Telnyx

We don't just build on Telnyx infrastructure — they are a strategic partner actively involved in our development. Telnyx owns its full stack, from carrier network to AI inference, so Hello Hotel is getting ultra-low latency and ultra-capable AI.  

Visit Telnyx
Telnyx company logo in black and white with a stylized triangle and chain link symbol.

Say Hello

Hotel Operators
Running a hotel? If you want to be part of the pilot program, tell us about your property.
Hospitality tech / partners
We are shaping our partner program. If you're working in this space, let's connect.
Press and investors
We are happy to share more. Drop us a note below.
Questions, feedback, or just want to talk hotels? We'd love to connect.
Name
email
message
Thanks for reaching out! We will be in touch.
Oops! Something went wrong while submitting the form.