From day one, Hello Hotel includes all the essentials your property needs to communicate quickly, accurately, and with real guest context — no hardware, no complicated setup.

A phone system that knows your guests

Live guest and reservation details appear automatically when someone calls or texts.

One Number for all

One number guests can call or text. No apps for them to download, one shared inbox for your team to manage.

Built for one property — or many

Manage a single inn or a full portfolio with flexible routing, permissions, and number assignments.

Smart team tools for busy operations

Voicemail routing, call forwarding, and call flows that actually make sense for hotel teams.

At The Timberline, we run a 16-room motel with a small, dedicated team. We don’t staff an office 24/7, and we’ve never put phones in our rooms — because who uses landlines anymore? Still, our guest communication is some of the best I’ve ever experienced as a traveler.
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We do it without a front desk and without asking guests to download an app. We built a tool that makes communication simple, fast, and personal — reaching guests right on their phones.
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Hello Hotel lets us serve guests before they arrive, keeps every conversation organized, and gives our team instant context so we can respond quickly and consistently.
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We originally built Hello Hotel to solve our own operational pain, and it has become the backbone of our business. Soon, it will be available to any property that wants a better way to communicate — no hardware, no complexity, just a tool that finally works the way hotels do.